A major credit card is required for all reservations. We accept Visa, MasterCard, American Express and Discover. Guests must present matching ID and the credit card used to reserve upon check-in. Due to increased credit card fraud, debit cards are not accepted for same day reservations. Cash is not accepted for reservation payments.
We charge no additional fees, however, A combined 13.13% New York Sales, Hotel and Occupancy Tax is not included in the nightly rate and will be added to your reservation.
Yes. There is free, onsite parking for your stay.
If you need to make any changes to your reservation, please call us at 845-873-3666 or email us here. Please note that changes to your reservation may affect your nightly rate and subject to a modification fee . Any changes may be subject to our cancellation policies.
Check-in time begins at 3:00 pm. Being that we have self check in, there is no restrictions after 3:00. If you arrive off hours, we ask that you are mindful of other guests. If you require an early check in, reach out and we will do our best to accommodate you.
Our check out time is 11:00 am.
We love kids and children of all ages are more than welcome! We ask that you are respectful of your neighbors by not allowing children to run in the units, public areas or make excessive noise.
The number of guests can not exceed the sleeping capacity of your suite and in-room parties are strictly prohibited. Quiet hours are observed beginning at 9:00pm so all our guests can enjoy a restful stay.
Smoking of any kind is strictly prohibited in the building, the units, balconies, patios, and within 20 feet of the building.
Unfortunately, we are unable to accommodate pets at this time.
Frequently Asked Questions
At Heritage House, we understand that planning your stay is just as important as the experience itself. That's why we are dedicated to providing you with comprehensive information regarding our guesthouse, amenities, and the beautiful surrounding area. We've compiled a list of frequently asked questions that address your needs, making your stay easy and enjoyable. Whether you have queries about room features or local attractions, I am here to ensure you feel welcomed and informed every step of the way.